Shipping policy
Shipping Policy
Last Updated: 6/16/2026
Thank you for shopping with us. We are committed to delivering your order as quickly and efficiently as possible.
Processing Time
Orders are processed within 1–3 business days after payment is received.
Orders are not processed, shipped, or delivered on weekends or holidays.
During high-volume periods, processing times may be extended.
Shipping Times
Estimated delivery times:
United States: 5–10 business days
Canada: 7–15 business days
International: 10–30 business days
Please note that delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
We may offer free shipping promotions from time to time. Any applicable offers will be displayed during checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information.
Please allow up to 48 hours for tracking information to update.
Delayed or Lost Packages
We are not responsible for shipping delays caused by:
Weather conditions
Customs inspections
Carrier delays
Incorrect shipping information provided by the customer
If your package appears lost, please contact us at suskinggaming@gmail.com and we will assist you.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided, please contact us immediately. Once an order has shipped, we cannot guarantee address changes.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging.
Contact Us
If you have any questions about this Shipping Policy, contact us at:
Email: suskinggaming@gmail.com
Store Name: Kuro Nexus